Fraud & Risk Experts Discuss: Next Generation Risk Management

Mobile apps have been evolving at record speeds. But so has fraud. Fraud & risk experts join forces to discuss

balancing risk, user centricity, and product evolution in a single app, and how to turn trust into an accelerator

for growth.

Building Virtual Ecosystems: Creating Seamless Experiences for Digital Communities

The expansion of virtual worlds has created fast-growing digital communities. Virtual communities are

forming through real-money arenas, digital goods and service platforms, and more recently, blockchain

ecosystems. We bring together expert builders of digital communities to discuss how to engage online

consumers, construct strong cross-border infrastructure, and the importance of seamless CX.

Customer Retention in the Age of Digital Trust

Digitalization has proven itself to be a powerful force in building communities and uplifting societies, especially

in recent years. Companies promise speed, security, and personalized experiences to drive up customer

retention rates, but with competitors filling the stands a winning customer strategy has never been more

difficult to craft. Hear from the leaders of revolutionary digital companies on how technology is making a major

impact on customer behaviour, and vice versa, and why it all hinges on trust.

Redefining Convenience in the New Marketplace Landscape
Shifting market dynamics and marketplace consolidation are changing the way businesses and consumers view digital commerce. From adapting to a new set of customer expectations to opportunities created by new technologies, hear how Asia’s marketplace apps differentiate through their focus on convenience, security, and brand equity.

Founders Discuss: Designing The Path to Profitability & New Rules for Growth
Following the tech crunch, investors are shifting gears. Instead of growth at all costs, organizations have started to understand that the path to profitability is becoming a bigger part of an organization’s value. How can companies build a secure runway for future takeoff? Founders from the region’s most prominent digital companies share how they’re growing purpose-driven and sustainable businesses.

Reinventing Finance for Financial Inclusion

These days, digital-first mobile services are all the rage. Businesses are constantly unbundling the bank,

bringing innovative financial solutions to all corners of the world. See who’s gaining market share, the different

roles of fintech players within the financial ecosystem, and how they’re injecting innovation into their offerings

to create long-lasting financial infrastructure.

The F Word: Fraud, Financial Services, and the Future of Money

There’s no doubt about the popularity of digital financial services. Whether it’s banking or blockchain, we’re seeing new financial infrastructure emerge daily. But stakes are high when there’s real money involved. Leaders in digital financial services debate questions of security and stability as key facets for the future of money.